FAQ

📌 How to Purchase & Access Your Course

🛍️ How to Buy?

Follow these simple steps to complete your purchase:
1️⃣ Visit the Course Page and browse the available courses.
2️⃣ Add to Cart – Click the “Add to Cart” button on your chosen course.
3️⃣ View Cart – Click the cart icon or “View Cart” to review your order.
4️⃣ Proceed to Checkout – Select the “Proceed to Checkout” option.
5️⃣ Login or Register – If you have an account, log in. If not, enter your details to register.
6️⃣ Complete Payment – Choose a secure payment method via WooCommerce and finalize your purchase.
7️⃣ Order Confirmation – A download link will be sent to your email immediately after successful payment.

📥 How to Access Your Order?

After completing your purchase:
✅ Click “View your orders” to go to the Downloads page.
✅ Download all the files linked to your order.
✅ A separate download notification email will be sent (different from transaction emails).
💡 Tip: Since this is a digital product, we recommend saving the files to your hard drive.

🚨 Having trouble with your download link? Contact us, and we’ll resend a new link. Our support is available 8:00 AM – 8:00 PM (UTC+8).

How Long Does It Take to Receive the Download Link?

Instantly! Your download link is sent immediately after payment confirmation.
🔹 If you experience any issues, we’ll update and provide a new link ASAP.
🔹 Please note that our working hours follow GMT +8.

💳 Payment Methods

We accept a variety of payment options:
✔️ Credit Card
✔️ Apple Pay & Google Pay
✔️ PayPal
✔️ Bitcoin
✔️ Skrill, Payoneer, and WMZ

If you need alternative payment methods, please contact us for assistance.

🎟️ How to Get a Discount or Coupon?

We run exclusive promotions throughout the year!
💰 Our standard discount is 20% OFF. Check our website regularly for new deals.
📢 For bulk orders, email us at [email protected] for the best offers.

📚 Requesting a Course Not Listed on Our Website

Want a course that isn’t available? We’ve got two options for you:
📌 Group Buy – If enough members are interested, we’ll organize a Group Buy (this process takes time).
📌 Special Request Service – Get 80% OFF the original price! Pay just 20% of the sale page price, and receive your course within 1-2 weeks.

📧 To request a course, send us:
Your Email Address (Required)
Course Name (If known)
Sale Page Link (Required)

🔄 Refund Policy

✔️ Carefully Checked Content – All courses are reviewed before delivery.
🚫 No Refunds for Excluded Items – Online coaching, software, private groups, and author support are not included in purchases.

💰 Refunds Are Only Issued If:

  • We cannot provide the purchased product.

  • There is a technical issue (e.g., blurry video, poor audio, missing files). If the issue cannot be resolved, we will process a full refund within 1-3 business days.

🔒 Your Privacy & Security

🛡️ Encrypted Data – Your registration details and email are fully encrypted & anonymized for security.
🔐 SSL-Secured Payments – Payments are protected by 256-bit SSL encryption to keep your transactions safe.
📩 Confidential Downloads – We use a private server to send download links, ensuring maximum privacy.

Rest assured—your data is 100% safe with us!

📞 Need help? Contact us anytime! 🚀